Shipping & Delivery
Thank you for choosing whitesstone. we strive to deliver your orders swiftly and securely to your doorstep. Here’s everything you need to know about our delivery process:
Carrier Information: We ship all orders through India Post, which offers extensive coverage, including remote areas across India. This ensures that we can deliver to almost any address nationwide.
Shipping Confirmation and Tracking: Once your order has been shipped, we will send you a confirmation via email and WhatsApp. This confirmation will include a tracking ID provided by India Post. You can use this ID to track the status of your shipment directly on the India Post website.
Delivery Time: The typical delivery time will be 2-3 business days and may varies depending on the destination. While we aim to expedite shipping as much as possible, please allow standard delivery times of India Post. Remote locations may experience slightly longer delivery times.
Shipping Costs: Shipping costs are calculated based on the weight of your order and the delivery location. These costs will be clearly communicated during the checkout process before you finalize your purchase.
Contact Information: Should you have any questions about your order or shipping details, please do not hesitate to contact our customer support team at contact@whitesstone.com or Call us on +91 . We are here to assist you with any queries or concerns you may have.
Shipping Updates: We strive to keep you updated on the progress of your shipment. In addition to the initial confirmation and tracking information, we may send further notifications regarding the status of your delivery as needed.
We appreciate your business and look forward to serving you. For further assistance or information, please contact our customer service.
Thank you for choosing whitesstone. We hope you enjoy your shopping experience with us!
Returns & Refund Policy
No Return Policy
Thank you for shopping at whitesstone. We strive to offer high-quality products and ensure that all details are communicated transparently at the time of purchase.
Please note the following terms regarding our no return policy:
Final Sales: All purchases made through the Benchmark online site are considered final. We do not accept returns or exchanges. This policy is in place because our products are typically purchased after previous direct experience or use.
Product Description: Every product listed on our site includes a detailed description and visual representation, providing a clear understanding of the item’s condition and features.
We encourage customers to review this information thoroughly before completing their purchase.
Customer Acknowledgment: By placing an order on the Benchmark online site, you acknowledge that you have previously experienced or used the product directly and understand its features and conditions.
No Refunds: Since all sales are final, we do not offer refunds. Please be certain of your purchase before completing your transaction.
Exceptional Circumstances: Only in cases where the product delivered is significantly different from its description on our website or arrives in a damaged condition will we consider potential remedies. Please contact our customer service team within 24 hours of delivery with photographic evidence of the issue.
We value your business and trust in our products.
For any inquiries or assistance, please reach out to our customer support team at contact@whitesstone.com or Call us on +91.
Our customer service team is here to assist you.
Thank you for shopping at whitesstone